🛡️ Our Commitment to Safe Play

hibj Responsible Gaming —
Safety with Enjoyment

hibj believes that gaming should be for entertainment — not a burden. Use our tools and guidelines to stay safe and in control at all times.

21+

Why Responsible Gaming Matters

Important: Gambling is a form of entertainment. However, it can become an addiction. If you feel that gaming is having a negative impact on your life, contact us right away.

hibj always places the wellbeing and peace of mind of its players as the top priority. Responsible gaming means playing with full awareness, within a controlled budget, and on your own terms — not chasing losses or acting out of compulsion. For players in Bangladesh, we want to ensure that every experience at hibj is enjoyable and safe.

Our platform offers multiple protective tools including deposit limits, time-out breaks, and self-exclusion. On this page you will find out how to use these tools, how to recognize problem gambling, and how to seek help.

Core Principles of Responsible Gaming

  • Play only for entertainment — not as a solution to financial problems.
  • Set your budget in advance and do not exceed it.
  • Do not place more bets to try to win back money you have lost.
  • Do not play while under the influence of alcohol or any other substance.
  • Take regular breaks and spend time on other activities.
  • Always prioritize spending time with family and friends.

Age Restriction: 21+ Only

Users must be at least 21 years old to participate at hibj. This platform operates for those aged 21 and above only. We verify age at registration to prevent access by minors. If a parent or guardian believes their child is using this site, please contact our support team immediately.

Our Protective Tools

hibj provides several effective tools to keep your gaming safe — all of which you can activate yourself at any time.

Deposit Limit Setting

You can set your own maximum limit for how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A limit can be lowered right away, but increasing one requires a 24-hour wait.

Daily Weekly Monthly

Time-Out Break

If you feel you need a break, you can take a temporary pause ranging from 24 hours to 6 weeks. During this time your account will be suspended and no login or deposit will be possible. The break cannot be lifted before the set period ends.

24 Hours 7 Days 6 Weeks

Self-Exclusion

If you feel that gambling is becoming a serious problem for you, choose self-exclusion. Your account can be closed for anywhere from 6 months to 5 years, or permanently. Once this period begins it cannot be changed. The support team will help you through this process.

6 Months 1-5 Years Permanent

Loss Limit Setting

Set a limit in advance on how much you can lose within a given period. Once the limit is reached, the system will automatically stop you from placing further bets and send you a notification — so you stay aware.

Reality Check Notifications

hibj sends automatic alerts at regular intervals showing your session duration and win/loss statistics. These notifications keep you connected to the real situation and encourage you to take a break when needed.

Account Security

Use a strong password to keep your account secure and do not share your login details with anyone. If you think someone else is using your account, notify our support team immediately — they are available 24/7.

Set Limits on Deposits and Withdrawals

As part of responsible gaming at hibj, the following financial limits apply:

Transaction Type Minimum Amount Method Processing Time
Deposit ৳200 bKash, Nagad, Rocket, Bank Transfer Instant
Withdrawal ৳800 bKash, Nagad, Rocket, Bank Transfer 15 minutes — 2 hours

These limits are not only technical boundaries — they are set to help you play responsibly. You can set an even lower personal limit from your account settings if you wish.

How to Recognize Problem Gambling

Ask yourself the questions below. If the answer to three or more is yes, consider seeking help.

Do you keep playing repeatedly to try to win back money you have lost?
Is the amount of time and money you spend on gaming gradually increasing and are you unable to cut back?
Are you hiding your gambling from family or friends?
Are you borrowing money to gamble or spending money meant for essential expenses?
Do you feel restless, angry, or anxious when you are not playing?
Are you prioritizing gaming over work, studies, or family responsibilities?
Do you feel emotional pain, guilt, or despair after losing?

If any of the situations above apply to you, contact our support team. We are ready to help you without judgment and in complete confidence.

Steps to Getting Help

  • 1

    Acknowledge It to Yourself

    Admitting there is a problem is the first and most courageous step. Even if you cannot tell anyone else, be honest with yourself.

  • 2

    Contact hibj Support

    Our 24/7 live chat support team speaks Bengali. You can email [email protected] or reach us directly via live chat.

  • 3

    Activate Protective Tools

    Activate deposit limits, a time-out, or self-exclusion — any one or all of them. Our team will help you with the setup.

  • 4

    Tell Someone You Trust

    Let a family member or trusted friend know about the situation. Social support is very effective in recovery.

  • 5

    Seek Professional Help

    If needed, speak with a mental health professional or counselor. Gambling addiction is a treatable condition.

Contact Us

It is never too late to ask for help. The hibj support team is always here for you.

Live Chat

Instant support in Bengali is available 24/7. You can start a live chat from any page on the site.

Email Support

For detailed help, write to [email protected] — our team will respond as quickly as possible.

Confidentiality Guaranteed

All your communications are kept completely confidential. SSL encryption and fair play are assured.

Common Questions About Responsible Gaming

Here are answers to the most frequently asked questions about responsible gambling at hibj.

Go to the "Responsible Gaming" section in your account settings to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. Contact our live chat support for any help.

Yes, if you have any withdrawable balance in your account at the time you activate self-exclusion, it will be returned to you following the designated process. Contact [email protected] for more details.

No. Once a time-out break has started, it is not possible to reactivate your account before the set period ends. This rule is intentionally in place so that you can take a genuine break.

Yes, completely. All conversations between you and the support team are handled with the highest level of confidentiality. Our SSL encryption and data protection policy ensure that your personal information will never be disclosed to third parties.

Contact us immediately via live chat or email [email protected]. We will secure your account right away. You are also advised to use parental control software on your device.

The minimum age to participate at hibj is 21. Only those aged 21 or above may register and play on this platform. Age verification is mandatory at the time of registration.

You can set the reality check interval in your account settings — for example, every 30 minutes, 1 hour, or 2 hours. After the set time, a pop-up will appear on screen showing your session details. You can choose to continue playing or take a break.

Enjoy hibj hibj Safely

Follow the responsible gaming rules and enjoy hibj's extensive game library. Casino, cricket betting, or slots — everything is waiting for you.

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